Professional Development Course Catalog

Supervisory Skills Series

This five-part series teaches new and experienced supervisors the skills needed to properly motivate and direct their teams to meet company goals, objectives and law compliance. The emphasis is on mastering management techniques essential to the success of both the supervisor and the company.

• Supervisory Skills Series Level I
• Supervisory Skills Series Level II
• Supervisory Skills Series Level III
• Supervisory Skills Series Level IV
• Supervisory Skills Series Level V

Supervisory Skills Refresher

The Manufacturer's Association has developed a Supervisory Skills Refresher program that offers series graduates a unique opportunity to review the skills that were previously learned and to share with other supervisors their own experiences in applying those skills.

• Supervisory Skills Refresher

Leadership for Team Leaders Series

The ability to properly lead fellow employees toward a common goal can be a daunting task for anyone, particularly those who are being asked to lead for the first time in their careers.

• Leadership for Team Leaders Course I
• Leadership for Team Leaders Course II
• Leadership for Team Leaders Course III
• Leadership for Team Leaders Course IV
• Leadership for Team Leaders Course V

PHR/SPHR Certification

Certification as a professional in human resources (PHR) or senior professional in human resources (SPHR) is critical to anyone in the HR profession.

• PHR/SPHR Study Program

Finance for the Nonfinancial Manager

Mastering the fundamentals of financial management is critical for those with a stake in their company and their own professional future.

• Finance for the Nonfinancial Manager

Communication Skills

How you communicate on paper, on the phone and face-to-face can make or break your career.

• Customer Service: Serving Your Customer
• Writing to WOW! The Art of Business Writing

Safety Programs

• Effective Safety Committees
• Industrial Forklift Training
• OSHA Compliance for General Industry
• Safety Basics for the Supervisor
• PENNSYLVANIA: One-day Food Safety Certification Program
• NEW YORK: One-day Food Safety Education Program
• One-Day Food Safety Recertification

Quality/Productivity Programs

• Basic Blueprint Reading
• Selling With Curiosity
• Strategy Deployment through Performance Measurement
• Building Winning Teams
• Customer Service
• Is There A Storm Brewing?
• "I Wish I Said That!" Successful Speech Writing

Women and Leadership Series

• Course I - How Women Lead
• Course II - Confrontations and Negotiating
• Course III - Communication and Decision Making
• Course IV - Stress and Work Life Balance

Strategic Management

• Strategic Management Course 1: Communication — Beyond the Basics
• Strategic Management Course 2: Coaching for Success
• Strategic Management Course 3: Finance for Nonfinancial Managers
• Strategic Management Course 4: Legal issues in the Workplace
• Strategic Management Course 5: Maximizing Your IT